Megan Kenney
- Total activity 16
- Last activity
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Activity overview
Latest activity by Megan Kenney-
Megan Kenney created an article,
How do I see my Payslip? 💰 💴 💵
 Payslips are VERY important... trust us, WE KNOW! 💰 There are a few different ways to access your payslip. Follow these steps or watch the short video below! Login to WorkDay Click the menu ic...
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Megan Kenney created an article,
Building Obstruction
If there is a building obstruction, please open up a form to the facilities department immediately! Follow the link here to streamline the solution: Facilities Issue You can also email: facilities@...
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Megan Kenney created an article,
How can agents leverage knowledge to help customers?
You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...
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Megan Kenney created a post,
What is the community?
The Help Center community consists of posts and comments organized by topic. Posts might include tips, feature requests, or questions. Comments might include observations, clarifications, praise, o...
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Megan Kenney created a post,
Which topics should I add to my community?
That depends. If you support several products, you might add a topic for each product. If you have one big product, you might add a topic for each major feature area or task. If you have different ...
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Megan Kenney created a post,
How do I get around the community?
You can use search to find answers. You can also browse topics and posts using views and filters. See Getting around the community.
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Megan Kenney created a post,
Feature a post
Community Managers and moderators can get traction for certain posts by featuring them in a topic in your Help Center community. Learn more
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Megan Kenney created a post,
I'd like a way for users to submit feature requests
You can add a topic like this one in your community. End users can add feature requests and describe their use cases. Other users can comment on the requests and vote for them. Product managers can...
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Megan Kenney created an article,
What are these sections and articles doing here?
This FAQ is a section in the General category of your help center knowledge base. We created this category and a few common sections to help you get started with your Help Center. The knowledge ba...
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Megan Kenney created an article,
How do I customize my Help Center?
You can modify the look and feel of your Help Center by changing colors and fonts. See Branding your Help Center to learn how. You can also change the design of your Help Center. If you're comfort...